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The Role
Your Responsibilities Will Include
Achieving target of minimum 7 cr per annum (including individual and team)
Manage a team of 5+ people.
Supervise all daily operations of the store.
Display showroom products and merchandize in a pleasing and attractive manner.
Handled all aspects of customer complaints with exchanges, customer compensation, home damage and overall customer satisfaction.
Initiate sales leads through direct mailing and cold calling.
Supervised all daily operations of a full retail store.
Managed showroom inventory and ordering of materials.
Accountable for daily bank deposits and cash flow.
Recruited and training of showroom staff.
Coordinate all aspects of the business between departments including merchandising, warehousing, customer service, logistics, sales and Accounts & finance.
Handling all aspects of customer complaints with exchanges, customer compensation, home damage and overall customer satisfaction.
Ensure finance compliance and discipline.
Delivered exceptional account service to strengthen customer loyalty.
Lead sales calls with team members to establish sales and customer retention goals.
Ideal Profile
You have minimum 5 years of experience, working in furniture industry only.
You can work onsite in Jamshedpur or Pondicherry.
You have great negotiation and communication skills.