Xperteez Technology Hiring for Retail Store Manager at Patna, Bihar, India

Job Title: Store Manager

Job Description: The primary responsibility is to develop and execute the store strategy in alignment with the overall business strategy. This includes managing sales, operations, marketing, and administration to meet or exceed business targets such as sales, profitability, and ROI.

External Interfaces:

• Key customers
• Government Officials/Regulatory Authorities

Internal Interfaces:

• Regional teams
• IRSG team
• VM team (Visual Merchandising)
• Merchandising team
• Support teams

Job Requirements:

• Education: Graduate
• Relevant Experience: 8-10 years in the Retail sector, with 3-4 years in a position of similar responsibility

Behavioral Skills:

• Customer Centricity
• Delivers Results
• Build Effective Teams
• Nurtures Relationships
• Influences for Impact

Knowledge:

• Sales/retail experience
• Stakeholder Management

Salary: 35000 Monthly

Process Contributions:

The job description outlines various process contributions and associated outcomes, including:

• Sales planning and annual business targets formulation.
• Monitoring financial performance and conducting business performance reviews.
• Store management, including sales planning, staffing, stock management, and compliance.
• Implementation of the Golden Harvest Scheme and customer engagement activities.
• Development of annual marketing plans and retail initiatives.
• Scheme management and roll-out.
• Feedback management, including collating and relaying customer feedback.
• Incentive management and ensuring payout of incentive schemes.
• Training and development of store staff.
• Recruitment and selection of store staff.
• Customer complaint resolution.
• People and Talent Management, including employee engagement, mentorship, and succession planning.