Wedlock Green Hotel & Resort Looking for HK Supervisor at Dhanbad, Jharkhand

Wedlock Green Hotel & Resort

Only Hotel Experience People can apply this Post….

FLOOR SUPERVISOR DUTIES AND RESPONSIBILITIES:

· Responsible for smooth operation of the floor assigned.

· Responsible for the performance of floor boys.

· Supervise Room Attendants

· Organises and facilitates the room making process.

· Daily allocationof rooms and deep cleaningtasks to team members.

· Responsible for the cleanliness of guest rooms, corridors and heart of the house area of the floor.

· Checks the occupiedand departurerooms, giving special attention to guest needs.

· Ensures that the entire operation is performed as per the laid down standards.

· To organise immediately the guest needs under intimation to EHK/Executive.

· Manage guest requests, including VIPamenitiesand communicating them to the relevant team members

· Routine inspection of guest bedrooms to ensure they meet standards.

· Aware of all room categories and amenities.

· Achieve positive outcomes from guest queries in a timely and efficient manner

· Carry out lost and foundprocedures.

· Report maintenance issues to Maintenance/Engineering Department.

· Assist Housekeeping Managerwith training requirements.

· Represent the needs of the team to others in the hotel.

· Comply with hotel security, fireregulations and all health and safetylegislation.

· Assist other departments wherever necessary and maintain good working relationships.

Job Types: Full-time, Regular / Permanent

Salary: ₹8,547.31 – ₹12,000.00 per month

Benefits:

  • Food provided

Schedule:

  • Day shift
  • Morning shift
  • Rotational shift

Supplemental pay types:

  • Yearly bonus

Ability to commute/relocate:

  • Dhanbad, Jharkhand: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • total work 2-3 years (Preferred)

Expected Start Date: 01/06/2023

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