Vastu Vihar (Technoculture Building Centre Pvt Ltd) Hiring for Store Manager at Bodh Gaya, Bihar, India

Company Description

Vastu Vihar, a Company promoted by Technoculture Building Centre, is a housing organization sponsored by the Ministry of Urban Development – Government of India. It is involved in the design and implementation of cost-effective housing projects using local materials. With operations in multiple states, Vastu Vihar is dedicated to meeting the housing requirements of the urban and semi-urban middle-class citizens. They have completed over 14,000 housing units and have ongoing construction of over 25,000 units in 51 cities.

Job Description:

The Store Head is responsible for managing all aspects of a retail location within the Real Estate Company, including staffing, inventory management, customer service, marketing and sales promotion efforts, financial performance, ensuring compliance with company policies and procedures, maintaining safety standards, and coordinating with other departments to ensure smooth operation of the store. This role will report directly to the Regional Manager or Vice President of Retail Operations.

Key Responsibilities:

1. Manage daily operations at the store level by overseeing employees’ work schedules, training new hires, evaluating employee performance, resolving conflicts when necessary, ensuring adherence to sales targets, and monitoring customer satisfaction levels.

2. Develop and implement effective merchandising strategies in accordance with company guidelines to maximize revenue generation while maintaining optimal stock levels across various product categories.

3. Collaborate closely with marketing and advertising teams to create promotional campaigns designed to drive foot traffic into the store, increase brand awareness among target audiences, and enhance overall shopping experience.

4. Ensure accurate tracking and reporting of store’s financial performance through regular assessments of sales figures, cost-to-sell ratios, profit margins, payroll expenses, utility bills, rent payments, taxes, and inventory turnover rates.

5. Monitor compliance with federal, state, and local laws and regulations related to business operations (e.g., licensing requirements, zoning permits, employment laws), while working closely with legal counsel as needed.

6. Actively promote a positive culture centered on teamwork, mutual respect, continuous learning, and customer service excellence by recognizing outstanding individual contributions, organizing team building activities, and addressing concerns promptly and professionally.

7. Work collaboratively with cross-functional teams such as finance, purchasing, property management, IT, HR, and corporate offices to coordinate operational initiatives aimed at achieving organizational objectives.

8. Conduct routine inspections of store facilities, equipment, and security systems to identify potential hazards or maintenance issues, and initiate repairs or improvements accordingly.

9. Participate actively in community outreach programs and philanthropic events organized by the Real Estate Company, fostering strong relationships with local stakeholders and promoting the company’s values and mission statements.

10. Continuously seek opportunities for professional growth and development by attending workshops, conferences, seminars, reading industry publications, participating in mentorship programs, and pursuing relevant certifications.

Qualifications and Experience:

1. Bachelor’s degree in Business Administration, Marketing, Retail Management, or equivalent field preferred; Master’s degree or equivalent certification highly desirable.

2. Proven track record of successful leadership roles in retail environments, ideally with experience managing multiple locations simultaneously.

3. Strong understanding of retail trends, consumer behavior patterns, and competitive dynamics within the industry.

4. Exceptional communication skills (written and verbal) required – ability to articulate complex concepts effectively and concisely, manage conflicts constructively, give constructive feedback, build consensus, and motivate teams toward shared goals.

5. Proficiency using Microsoft Office Suite, CRM software, ERP/accounting applications, and inventory management tools essential.

6. Familiarity with e-commerce platforms, digital marketing channels, social media, SEO principles, and web analytics tools advantageous but not mandatory.

7. Ability to exercise discretion and maintain confidential information related to sensitive customer data and internal processes.

8. Physical fitness and mobility required due to frequent walking, standing, lifting, bending, reaching, and operating office equipment.

• 9. Willingness to travel locally or regionally based on store needs occasionally.