TVS Motor Hiring for Territory Sales Manager (2W) Job at Rānchī

Position description:

Primary Responsibilities:

• 1) Connect with the customer
• i) Implement CRM through post sale customer meets, referrals
• ii) Understanding customer insight
• 2) Generate demad
• i) Plan manpower for Demand generation , RF and RMP activities
• ii) Train manpower on regular basis
• iii) Plan various DG activities and implement effectively
• iv) Explore SHG and otherways of DG
• v) Maintain resale value at par or better than market leader
• 3) Enable finance
• i) Prospect & activate local Tie-ups with Banks/NDFC/ Private financiers
• ii) Implement effective recovery management process (RMP)
• 4) Expand network
• i) Identify all potential markets
• ii) Plan for productive effective network
• iii) network planning based on market requirements, competition and appoint
• 5) Ensure dealer viability
• i) ensure dealership standards (Corporate identity, DMS, MP, SE) by regualr audit
• ii) Understand break even volumes for dealer
• iii) Implement changes to improve ROI
• 6) Acquire market interlligence
• i) Collect market information, competitor numbers, industry size
• ii) information on permit status , govt regulations
• iii) understand the finance matrix of competition, and pricing of competition
• iv) cutomer insights of competition’s customers
• 7) Manage relationships
• i) Develop good relationship with various busniess partners like dealers, banks, NBFC, Consultants, private financiers, Self help group and govt officials
• ii) Leverage the relationships with better negotiation and achieve win win
• iii) Establish network with the unions and govt dept
• iv) Liason with govt officials and SHG to understand the govt schmes and procedures in getting bulk orders
• 8) Analyse lost opportunities
• i) Prepare leakage analysis
• ii) Conversion analysis – Enquiry to booking to retail
• 9) Training
• i)Train dealersalesmen on products , objection handling, acitivity management , installation, finance and RMP
• 10) Achieve weekly retail plan
• i) Maintain appropriate stocks at dealership
• ii) plan retail for month based on policy deployment and market potential