TotalFixin Hiring for Service Coordinator Job at Rānchī

Key responsibilities include:

• Answering telephones and responding to email inquiries in the office.
• Assessing the service requirements of clients and connect them with the vendor/partner.
• Analyzing client’s issues and providing recommendations to fix problems.
• Ensuring each client is given the necessary services and following up to fill ongoing service needs.
• Maintaining good relationships with service providers and clients to enhance company’s growth.
• Expanding the list of partners and vendors to assure there are no gaps in services.
• Drafting quotation based upon client’s requirement.
• Maintaining a database of clients, partners & vendors.

Basic Requirements

• 1-3 years of industry experience or a related customer service experience required.
• Previous administrative experience preferred.
• Proficient skills in Microsoft Office, including Microsoft Word and Microsoft Excel.
• Excellent customer service and problem-solving skills.
• High quality organizational skills.
• The ability to work well under deadlines and to multitask.
• The ability to build relationships and coalitions within the community.
• Excellent verbal and written communication skills.
• Excellent critical thinking and problem-solving skills.

Job Types: Full-time, Regular / Permanent

Salary: ₹10,000.00 – ₹12,000.00 per month

Benefits:

• Flexible schedule
• Health insurance
• Internet reimbursement
• Leave encashment
• Provident Fund

Schedule:

• Day shift

Supplemental pay types:

• Performance bonus

Ability to commute/relocate:

• Ranchi, Jharkhand: Reliably commute or planning to relocate before starting work (Required)

Experience:

• customer service: 1 year (Required)

Speak with the employer
+91 9507832423
Expected Start Date: 20/02/2023