TMI Network Hiring for Customer Relationship Officer(CRO) at Patna, Bihar, India

TMI Network


Key Result Areas (Key Performance Indicators)

  • Sales Target Achievement
  • Business Development
  • Channel and Influencer Engagement
  • Customer Service
  • Network Management
  • Commercial Transactions

About The Role

  • Responsible for achievement of agreed sales target/ objectives for the defined location
  • In charge of all local marketing activities for the location
  • Responsible for all commercial transactions with the channel partners
  • Responsible for achieving all network related targets as assigned for the location (network expansion, product placement etc)
  • Responsible for business development, influencer and channel engagement and professional pricing co ordination
  • Ensure that distributors/ contractors provide an appropriate service as per service level agreement
  • Network Management (Product Placement, range selling, etc)
  • Provide information on competitors’ activities (promotions, price changes, new products, new dealer/ store opening, new initiatives, market issues etc)
  • Ensure contractors/ dealers buy range of products as defined month on month and maintain product range index
  • Sales Promotion Activities Execution and Customer Service:
  • Deliver high standards of customer service through regular visits, compliant resolution and commercial reconciliations
  • Customer Relationship Management

Key Parameters:-

Its a complete field sales

It’s a 100% field sales…. You have to be in the field only report office in the morning then go for field

Candidate has to target Painting Contractors, Dealers and Distributors

Responsibilities

Eligibilities:

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