Tata Group
Job Description
Position Summary with Job Responsibilities Resolve customer issues drive service and spare parts revenue in service network in order to drive high customer satisfaction and after sales revenue through service network within company policies and code of conduct Education B Tech M Tech Mechanical in Automobile or Electrical Work Experience 7 to 8 workshops dealerships TASS in a state 15 to 20 Key accounts STU State Transport Undertaking 3-7 years of experience in a technical and or customer servicing role preferably in automobile two wheeler commercial passenger ancillaries heavy engineering or other sectors Tata Motors Leadership Competencies Developing Self and Others – Recognizing continuous development is essential for success and taking steps to develop self and helping others to excel Leading Change – Recognizing the need for change initiating and adapting to change Driving Execution – Translating strategy into action and execution Leading by Example – Encouraging and following ethical standards Motivating Self and Others – Inspiring teams and individuals Customer Centricity – Anticipating understanding and focusing efforts on meeting the customer stakeholders needs or expectations Functional Competencies Knowledge of Automobiles Strong analytical and Problem solving skills Interpersonal Skill Tags foundit
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