
Tata Group
Job Description
JOB DESCRIPTION
A Position Overview
Position Title
Corporate Account Manager – HDFC Bank Branch Banking
Department
HDFC Bank – Branch Banking
Level/ Band
Executive/201
Role Summary: Provide support in Sales of Life Insurance business through bank customers at bank branches across assigned locations.
B Organizational Relationships
Reports To
Territory Sales Manager
Supervises
NA
C Job Dimensions
Geographic Area Covered
Branches / Cluster
Internal Stakeholders
Training
Branch Operations
Distribution Operations
External
Channel Partner
D Key Result Areas
Organization Process
Key Contributions
Sales
. Drive wallet Share in the allocated bank branches with focus product mix.
. Achieve pre-set business targets on ANP, case count, active branch, active sales staff and various KPIs for designated branches
. Working jointly with the Branch Manager on Business Implementation plan
. Driving and motivating the branch staff along with Bank RM and providing support for logging in applications sourced
. Tapping the right database of the branch and ensure authentic documentation
. Build relationship with the Bank Sales/ operations team and ensure the business targets and Productivity targets of the allocated branches are met effectively
. Prospect and meet customers within and outside the Branch as when required
. To develop, agree and implement short term and long term plans to achieve sales targets
. To achieve branch RM activation targets
. Work collectively with Bank Sales / operations team and conduct joint sales calls as a team to achieve business nos.
. Seek commitment from the partner towards achievement of business objective
Relationship Management
. Managing the relationship between internal team and channel partner so as to
Foster sales for the company and mmaintain utmost levels of responsiveness to requirements from the Channel Partner
. Provide all possible support to the channel partner as a face of parent company
. Effectively execute all Marketing activities as per Partners requirement
. Ensuring timely issuance of policies with resolving all pending etc.
. Adhere to the customer touch-point engagement in order to service his portfolio of customers
. To maintain the desired persistency ratio
. Prompt post-sales service with respect to all domains
. Strategize and interact closely with the RM on business plan execution
Ensure Compliance
. Ensure compliance to internal sales process & other compliance standards
. Should be process & product champion to ensures adherence to policies and procedures to cultivate a compliance culture in the team
MIS
. Adhering to the Training Road map.
. Providing timely reports to the Supervisor as per the requirement.
. Adhering to the TALIC code of conduct.
E Skills Required
Technical
– Product/Subject matter expertise
– Business perspective & planning
– Finance / Insurance industry awareness
– Self management
– Problem solving skills
– Peer level co-ordination and influencing skills
Behavioral
Essential
Desired
Interpersonal skills
.
Communication skills
.
Experience: 0.00-0.00 Years