Level/ Band : 201/ 251 – Executive/ Senior Executive
Role Summary: Responsible for
1. Operations support to stakeholders
2. New Business Management
3. Cash Management
4. Distribution Operations Management
5. Customer Service Management
6. Branch Management (Facilities and HR)
7. Drive new process initiatives.
Reports To : Area Operations Head
Qualification : Graduate
Experience: 2-3 years
Job Dimensions
JGeographic Area Covered :Branch office
JStakeholders Internal: Advisors, Agency Managers, Operations-HO, HR, Internal Auditors /Compliance Review team, All Sales Channels
Key Result Areas:
Cash Management:
DOPS Management:
Customer Service Management:
Drive new process initiatives:
MIS & Reporting:
Risk:
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