T AU TECHNOLOGY LIVE Looking for at Dhanbad, Jharkhand

Job reference

8199/10058/242683

Company Name

T AU TECHNOLOGY LIVE

Salary

30000 INR

Location

Dhanbad, India

Country

India

Industry sector

Administration,Customer Services

Job start date

ASAP

Posted date

06/07/2023

Experience Level

Not applicable

Job type

Permanent | Full Time

Remote / Hybrid

No

Responsibilities:
Respond to customer inquiries (via telephone, chat, email and other mediums according to assigned team requirements)

Provide exceptional service to customers during each interaction

Address customer concerns and/or provide solutions

Adhere to all company guidelines regarding the delivery of service and support to customers

Escalate problematic customer issues to management according to standard operating procedures

Properly document each customer interaction according to company standard operating procedures

Maintain an excellent on-time attendance record (schedule adherence)

Adhere to company quality assurance guidelines and standard operating procedures

Act with the highest levels of integrity and professionalism in each customer interaction

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