
Swiggy
* Serve as the primary point of contact for assigned client accounts,
understanding their goals, needs, and challenges.
* Develop account strategies to overcome the challenges and action plans to
meet client objectives and maximize account growth as per the target
* Conduct regular F2F business reviews with clients, discussing performance,
identifying areas for improvement, and presenting new opportunities.
* Track and analyze account performance, sales data, account funnel, and
market trends to identify opportunities and challenges.
* Drive business growth for newly onboarded partners by working on their
basic hygiene and health metrices
* Deliver Incremental Revenue from the assigned clients through monetization
and commercial improvements.
* Deliver incremental counter share for all assigned clients by strategic
planning to dominate market share.
* Maintaining a strong relationship with restaurant owners and delivering
best-in-class restaurant NPS.
* Collaborate with internal teams to coordinate and deliver exceptional
service to clients, addressing any issues or concerns promptly..
* Generate leads and proactively approach potential clients, presenting our
value proposition and securing new partnerships.
Desired Candidate:
* Graduate with excellent communication skills.
* Good working knowledge and experience of e-commerce activities and all
online marketing channels
* Confident, Pleasing and a go-getter personality
* Effective communication skills
* Attitude & Aptitude for Sales
* Should be a team player, working alongside people from all walks of life.
* Analytical, good Excel skills.
* Leadership and Influencing skills: Identify, builds, and use a wide network
of contacts with people at all levels, internally and externally. Achieves a
good result through a well-planned approach.
* Initiative & Flexibility: Recognizes the need to adapt to change &
implement appropriate solutions. Be able to identify opportunities and
recommend/influence change to increase the effectiveness and success of
campaigns.
* Creativity & Initiative: Demonstrate creativity & originality in their work
and have the personal drive and initiative to bring about change and help drive
the business forward.
* Being the face of Swiggy in the market and standing up for the values we
believe in.
Key Skills Required:
* P&L Understanding
* Market Research and Intelligence
* Customer Lifetime Value
* Business Development
* Data Logic
* Data Interpretation
* Data Visualization
* MS Excel
* Data Analysis
* Result Orientation
* Managing Relationships
* Conflict Management
* Problem-Solving