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SWAKARMANAM GLOBAL SERVICES Looking for Customer Service Representative at Jamshedpur

SWAKARMANAM GLOBAL SERVICES

Job Description

 

Job Title Customer Service Representative Salary Rs 13 000 Rs 15 000 Job Location Jamshedpur Jharkhand Job summary About company Our company is a leading placement organization which provides services to their customers according to their manpower requirements We deliver our services to the customer according to their requirements We need a Customer Service Representative in our company Responsibilities and Duties Maintaining a positive empathetic and professional attitude toward customers at all times Responding promptly to customer inquiries Communicating with customers through various channels Acknowledging and resolving customer complaints Knowing our products inside and out so that you can answer questions Processing orders forms applications and requests Keeping records of customer interactions transactions comments and complaints Communicating and coordinating with colleagues as necessary Providing feedback on the efficiency of the customer service process Managing a team of junior customer service representatives Ensure customer satisfaction and provide professional customer support Required Qualifications Experience and Skills High school diploma general education degree or equivalent Ability to stay calm when customers are stressed or upset Comfortable using computers Good communication skills Skills of MS office Experience working with customer support Benefits PF ESIC MEDICAL INSURANCE TA DA Contact 9631815698 Also you can Email us on hr skmglobal in

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