Sun King Hiring for Regional Mentor at Patna, Bihar, India

About the role:

The Regional Mentor at Sun King will to train, develop content, and mentor sales staff & agents within the Region. The regional mentor will oversee, plan, and work on delivering classroom and/or field training to SP/FSEs and Field staff to ensure proper understanding of tools and processes

What you will be expected to do:

• Maintaining set training KPIs and achieving training targets as required
• Designing training assessments with the guidance of the Training Manager
• Ensuring 100% adoption and usage of technology-based work tools by all field staff
• Monitor and analyze by driving consistent & accelerated learning performance through data tools
• Work on timely communication of policies, training updates & changes to the relevant departments
• Collecting and looping back on feedback on the implementation of new tools, products, and processes
• Running & administration of knowledge-based platforms
• Drive engagement & lesson completion of Litmos (learning management system)
• Induction and mentoring of field-based staff
• Work on the development and improvement of clear and impactful training documents trackers, reports, and materials.
• Ensure compliance with Customer experience audit- Coordinating with the programs and field teams to observe and audit the implementation of customer processes and provide feedback with the stakeholders.
• Work on ad-hoc projects related to field activities of FSEs/SPs or field staff when required
• Leverage the Learning Management Systems (LMS) to expertly develop efficient online learning programs and monitor employee progress.

You might be a strong candidate if you have/are:

• At least 3 years of experience in training and coaching; preferably in the areas of sales or marketing.
• Ability to conceptualize and develop a conducive learning environment
• Fluent in Hindi
• Skilled in Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel), and other visualization tools
• Analytical and problem-solving skills
• Flexibility to travel frequently in remote areas
• Conversant with the use of smartphones and phone applications
• Experience with technologies and best practices for instructional manuals and learning platforms
• Organized and able to create multiple timelines, budgets, and schedules
• Able to multitask, prioritize, and manage time efficiently
• Degree in any stream/ MBA
• Proficiency with modern statistical analysis and data visualization software.
• Strong communication and interpersonal skills, with the ability to engage effectively with diverse stakeholders

What Sun King offers

• Professional growth in a dynamic, rapidly expanding, high-social-impact industry
• An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet.
• A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
• Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun Center for Leadership.

We place great importance on sustaining a diverse, inclusive work environment.

We believe that innovation and understanding comes from diversity on every spectrum. We work to make sure every Sun King team member knows that they belong, knowing that sustaining an inclusive workplace requires conscious effort and is a continuous journey, not an end-state.

Sun King recruits, employs, trains, compensates and promotes people based on their experience, skills, effort, and results. We explicitly prohibit discrimination on the basis of race, religion, caste, national origin, color, gender, marital status, family structure, sexual orientation, HIV/AIDS status, or disability.