
Sky care Pvt Ltd
Job Description
Airport customer service representatives are responsible for working on the phone and in person to provide information about travel plans for customers. This could involve giving the customer information about arrival and departure times, reserving tickets with a particular airline, and a wide variety of other topics. Interested candidates send cv/resume or documents in whats app: 7439000517 Available Job Location : Darbhanga, Varanasi. JOB RESPONSIBILITIES The following responsibilities are associated with this job role: • Assist passengers with self-service check-in kiosks • Inspect and verify passenger documentation • Issue boarding passes and reschedule passengers affected by flight interruptions or cancellations • Manage passenger baggage processing including handling and fee calculation if applicable • Assist passengers as needed through arrival and check in processes including support for passengers with special requirements such as unaccompanied minors (UM), VIP passengers and passengers needing wheelchair assistance • Direct passengers through Customs, Immigration, and quarantine as required • Make public address announcements as required • Assist colleagues in other areas of the airport to ensure that wheelchairs, strollers and gate checked bags (cleared through security) are made available for loading upon departure and delivery to passengers upon arrival • Comply with all UK/Ireland/EU legislation as well as airport authority and carrier security requirements • Comply with Swiss port Standard Operating Procedures (SOP’s) • Operate computers and specialist equipment such as air-bridge, scanners and airline specific software • Produce work-related documentation when required • Maintain the highest standards of safety and security at all times Criteria needed for this job Age : 18 years to 35 years Qualification: 12th Pass or Above • Male and Female both can apply. Communication: Good in Hindi and English Salary: 21,000/- to 32,000/- Interested candidates send cv/resume or documents in whats app: 7439000517