SISL Infotech Looking for Desktop Support Engineer at Ranchi

SISL Infotech

JOB FUNCTIONS

 

1

Managing IT hardware and software like
VISTA Application Server, TMS Server, Digital Signage, Cinema Server,
Projector,

Sound, Network, WAN, CCTV, &
Desktop/Laptop.

2

Maintaining all IT equipments like POS, desktops, kiosks, printers, LCD’s,
LED walls, EDC,
and other IT equipments.

 

3

Maintenance of P&S equipments including special
formats 4DX, IMAX, Onyx, ATMOS, services troubleshooting and ensuring P&S environment to be live and working 100% .

 

4

Creating and running shows
with 100% success
rate. (Includes day
to day TMS
management according to schedule, movies
KDM

ingestion, show
creations, add schedule update).

5

Troubleshooting and application support
to internal clients. (Windows, SQL, Office
Adobe or any Enterprise software

support to user).

 

6

Maintaining log of each incident and building
knowledge base document (Management of MAXIMO, call Logging and timely closure of calls as per SOP, shift handover).

7

Managing KDM and content availability from vendor
(Check schedule, follow-ups with service providers or programming team

for
content and KDM)pA

8

Preparing daily, weekly &
monthly report (Maintain lamp hours, lamp
stock consumables, update
of spare stocks). 

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