1 | Managing IT hardware and software like VISTA Application Server, TMS Server, Digital Signage, Cinema Server, Projector, Sound, Network, WAN, CCTV, & Desktop/Laptop. |
2 | Maintaining all IT equipments like POS, desktops, kiosks, printers, LCD’s, LED walls, EDC, and other IT equipments. |
3 | Maintenance of P&S equipments including special formats 4DX, IMAX, Onyx, ATMOS, services troubleshooting and ensuring P&S environment to be live and working 100% . |
4 | Creating and running shows with 100% success rate. (Includes day to day TMS management according to schedule, movies KDM ingestion, show creations, add schedule update). |
5 | Troubleshooting and application support to internal clients. (Windows, SQL, Office Adobe or any Enterprise software support to user). |
6 | Maintaining log of each incident and building knowledge base document (Management of MAXIMO, call Logging and timely closure of calls as per SOP, shift handover). |
7 | Managing KDM and content availability from vendor (Check schedule, follow-ups with service providers or programming team for content and KDM)pA |
8 | Preparing daily, weekly & monthly report (Maintain lamp hours, lamp stock consumables, update of spare stocks). |