SAAKAAR CONSTRUCTIONS PVT LTD Hiring for IT Technical Support Executive Job at Patna

Job Description

· Identifying hardware and software solutions.

· Troubleshooting technical issues.

· Diagnosing and repairing faults.

· Resolving network issues.

· Installing and configuring hardware and software.

· Assembling & Disassembling of a PC, Installation of Operating System.

· Speaking to customers to quickly get to the root of their problem.

· Providing timely and accurate customer feedback.

· Talking customers through a series of actions to resolve a problem.

· Following up with clients to ensure the problem is resolved.

· Replacing or repairing the necessary parts.

· Supporting the roll-out of new applications.

· Providing support in the form of procedural documentation.

· Managing multiple cases at one time.

· Testing and evaluating new technologies.

· Conducting electrical safety checks on equipment.

Job Type: Full-time

Salary: ₹15,000.00 – ₹20,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Fixed shift

Ability to commute/relocate:

• Patna, Bihar: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor’s (Preferred)

Experience:

• total work: 5 years (Preferred)