RevFin Hiring for Regional Collections Manager at Patna, Bihar, India

You should apply:

• If you are keen to work in Fintech, a fast-paced environment where agility and speed of execution is important.
• If you have a minimum of 8 years of experience of Collection function in Banking/ NBFC with at least 3 years in managing large teams (even a team of 8-10 will qualify as large team)
• You have a good command of verbal and written communication skills with people across levels.
• You are comfortable with excel and working on dashboards, reports, etc.
• You have a strong understanding of the entire collection process and risk management.

You should not apply:

If you are not self-driven, cannot work in an ever-changing, fast-paced, aggressive environment and you shy away from taking tough people-related decisions.

Role and Responsibilities:

• Drive collection strategy including day to day monitoring, tracking and delivery of the collection’s portfolio assigned.
• Drive company’s goal related to collections and meet the targets related to Collection Efficiency, Bucket wise Collection, NPA management, Roll back %, Repossession and Digital collection and design an escalation and control process for the defaults on any of these important metrices.
• Drive planning of collection’s budget including manpower, salary, incentive plan etc.
• Day to day team management, mentoring, up-skilling & ensuring engagement, performance and retention of team.
• Support dealers and team in legal /Police issues
• Oversee identification and resolution of fraudulent practices and mitigate risk through changes in policy and process.

Functional Competencies:

• Ability to develop and implement strategic plans in line with the company objectives.
• Manage productivity by fixing productivity parameters for collection executives and Area Collection Mangers
• Sound Knowledge on Basic fundamentals of collections, bucket management & NPA recoveries including regulatory guidelines in collections.
• Sound Knowledge of legal aspects related to collections/recovery/repossession and related litigations.
• Experience in using analytics to improve the collection’s efficiencies.
• Ability to drives Automations and digitization in the various process associated directly or indirectly with collections.

Leadership competencies

• Leadership qualities to handle, develop & drive large teams spread across geographies.
• People Management skills: Recruitment, onboarding, training, development and assessment of team and partners
• Good interpersonal & communication skills. Ability to interact with cross functional teams for bringing synergy into overall delivery.
• Agility & flexibility to drive new initiatives.
• Manage daily tracking, monitoring of teams to ensure performance.
• Support the team in legal/NPA/Repossession activities in addition to guiding them on how to deliver on their KRAs

High level KRA

The Regional Collection Manager will be responsible for managing around 12 to 15 districts and will be handling over 6500 customers with the help of Area Collection managers and Collection Executives. Key performance parameter will be:
• Managing Collection Efficiency of 92%
• Managing Digital collections at 70%
• Managing bucket wise collection as per the targets