Resonance Eduventures Limited
Company Description
Resonance Eduventures Limited is a leading institute in Muzaffarpur specializing in JEE (Main & Adv.), NEET (UG), Commerce & Law, Boards, Olympiads & Class V to X Preparation, and job-oriented examinations. With over 22 years of experience, Resonance has achieved remarkable results with 50,000+ selections in JEE (Advanced)/IIT-JEE, 240,000+ selections in JEE (Main)/AIEEE, and 19,500+ selections in NEET (UG)/AIPMT/AIIMS. Our students have achieved exceptional rankings in national exams, including multiple top 60 All India Ranks in JEE (Advanced) 2022 and top 30 All India Ranks in NEET (UG) 2022.
Role Description
This is a full-time on-site role for a Tele caller at Resonance Eduventures Limited in Muzaffarpur. The Tele caller will be responsible for making outbound calls to potential students, providing information about our courses, answering queries, and assisting in the enrollment process. The Tele caller will also maintain records of calls and update the database with relevant information.
Qualifications
- Excellent communication and interpersonal skills
- Fluency in Hindi and English
- Ability to build rapport with potential students
- Strong persuasive and negotiation skills
- Good computer and data entry skills
- Ability to work in a team and meet targets
- Prior experience in telecalling or customer service is preferred
- Knowledge of JEE, NEET, or other entrance exams is a plus