RELIPAY SOLUTION (OPC) PRIVATE LIMITED Hiring for CCE (Customer Care Executive) Job at Patna

Work Position: Customer Care Executive (Voice Process)

Responsibilities:

Responsible for making calls to Hospital and Clinics for follow up regarding medical record request after initial submission of request.

Requirements:

• Must be reliable, honest, motivated, organized, detail-oriented and able to work independently.
• Good communications skills – ability to comprehend English is essential
• Should be able to apply rules and guidelines to case situations after understanding the case
• Flexibility to work in US shifts will be required
• Must be a Graduate or should not be pursuing any kind of education
• Prior experience in US Healthcare Calling Process, medical records retrieval preferred not mandatory

Job Types: Regular / Permanent, Fresher

Salary: ₹13,500.00 – ₹18,500.00 per month

Schedule:

• Day shift
• US shift

Ability to commute/relocate:

• NEW BIGRAHPUR KARBIGHIYA, Patna – 800001, Bihar: Reliably commute or planning to relocate before starting work (Required)

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• Technical support: 1 year (Preferred)
• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• Hindi (Preferred)
• English (Preferred)