Rediant HR Management Pvt Ltd Hiring for Supply Chain Lead at Bihar, Bihar, India

Roles & Responsibilities:

1. Decision Making

– Managing peak volume and ensuring to achieve on time pickup & delivery of shipments

– Coordinate & analyze the hub capacity to allocate volume to hubs

– Deciding hub locations as per geography knowledge to setup new hubs

– Supporting hub incharges in Clearance of pendency

2. People & Manpower Management

– Ensure 100% attendance of TLs & Rider Partners in hub

– Planning for adhoc manpower of riders through 3PL/Vendors/ Kirana or TLs with HIs

– Connecting with the HIs regarding improvement of their performance

– Providing Career progression for the Team Leaders & Hub Incharges

– Maintaining relationship with the clients & vendors to ensure smooth operations

3. Infrastructure Management

– Ensure that all the hub infrastructures are proper & accurate, in coordination with the Hub Incharge & Procurement team (during new hub opening)

– Ensuring availability of infrastructure & inventory

4. Data Interpretation

– Ensure that the dashboard is viewed & analyzed

– Decisions to be taken upon data interpretation & analysis

5. Performance Management

– Ensuring smooth functioning of hubs

– Performance management of the hubs in BIC

– Providing feedback & guidance for improving hub performance

– Conducting training sessions, mentoring and updating new processes across the hubs

– Engaging the teams with regular hub visits & audits

6. Franchise Management

– Ensuring BIC performance of Franchise hubs and guiding franchisees for improving operations & performance

– Proactively assessing, clarifying and validating the needs of franchise

– Identification of new Franchise Partners to onboarding and training

– Coordinating with internal stakeholders i.e. BD, Operations & Finance Team for solving

queries of Franchise and improve performance

– Follow up with Franchise for on time COD closure

– Identification of Fraud activity and taking action

– Onboarding other Delivery Channel – Kirana/3PL Vendor

– Real Time solve of queries like Billing, call out , Night Incentive, any revocation in billing