PW (PhysicsWallah)
Dear All,
Physics Wallah is hiring for Counsellor – Patna – LS Complex
Experience
- 2 or more years of prior experience working as a Ed-Tech Counsellor.
Job Description
- Maintain the target metrics by converting prospective students into confirmed admission and succeed in achieving the performance goals.
- Coordination with team for upcoming programs, admission tests, schemes and other offers.
- Maintain regular communication with students, parents to understand their requirements and improve the student satisfaction by gaining knowledge about PW’s different products
- Collection of payments and maintain all the data of registration forms, receipt etc.
- Support parents throughout the admission process by answering their queries and helping them to complete the required documents.
- Explain about admission procedures and courses offered to the prospective students and their parents through phone calls, emails and face to face meetings.
- To Ensure all the ERP Entries is completed at the end of the day.
- To Ensure calling to absentee students has been done on regular basis.
- You are responsible for the refund & transfer process of your respective center and will take follow up till the process complete.
- Work closely with student support cell and help in addressing the students issues
- Calling to irregular students – absentees or other campaigns.
Interested candidates can email CV at [email protected].