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Job Title: Collections Manager – Unsecured Business Loan
Industry: Non-Banking Financial Company (NBFC)
Experience: 3-8 Years
Key Responsibilities:
- Oversee and manage collections for unsecured business loan portfolios.
- Develop and implement strategies to reduce delinquency and improve recovery rates.
- Monitor daily collections, track overdue accounts, and ensure timely follow-ups.
- Lead a team of collection officers, providing guidance and support for optimal performance.
- Liaise with borrowers for repayment negotiations and settlements, while adhering to regulatory norms.
- Coordinate with legal teams for recovery through legal channels when necessary.
- Analyze collection performance, generate reports, and provide insights for improving processes.
- Ensure compliance with internal policies, industry standards, and RBI guidelines related to collections.
Key Skills:
- Strong knowledge of unsecured business loans and NBFC operations.
- Expertise in handling high-volume collections and recovery processes.
- Proficient in data analysis, reporting, and MS Office tools.
- Excellent negotiation, communication, and leadership skills.
- Familiarity with regulatory frameworks governing NBFCs and loan recovery.
Qualifications:
- Bachelor’s degree in Finance, Business Administration, or a related field.
- MBA or relevant post-graduate qualification is a plus.
Preferred Experience:
- 3-8 years of experience in collections management for unsecured business loans.
- Prior experience in NBFC or financial services sector is preferred