Ode To Odd Hiring for Fashion Merchandiser at Ranchi, Jharkhand, India

Company Description

Ode To Odd is a fashion brand based in Ranchi, India, focused on creating meaningful and valuable pieces. With an emphasis on Indian textiles and handwork combined with contemporary aesthetics, the brand celebrates the beauty in the bizarre. Ode To Odd has been featured in Vogue India, Grazia India, and Harper’s Bazaar, and was awarded the Grazia Young Fashion Award in 2019. The brand represents India’s culture and creativity through its participation in the Year of Culture Doha event at MIA in 2019.

Job Description:

We are seeking a highly organized and detail-oriented individual to join our team as a Merchandiser. In this role, you will be responsible for ensuring seamless operations across our offline and online channels, maintaining accurate data, and enhancing customer experience.

Responsibilities:

* Channel Connectivity: Be the point of contact for all offline and online store channels, ensuring connectivity and smooth data flow between them.

* Data Management: Ensure that all data provided to the stores, including pricing and availability, is up-to-date and accurate. Manage regular updates of new collections on the storefront and liaise with store merchandisers to report on product performance.

* Shopify Backend: Responsible for uploading data on the Shopify backend panel as needed to keep the online store up to date.

* Challan Management: Maintain a comprehensive record of all challans, updating them according to sales activity.

* Event Coordination: Keep track of upcoming events that the brand can participate in, maintaining a record of details and coordinating participation as necessary.

* Customer Service: Provide excellent customer service by communicating with clients via phone, email, or chat platforms, ensuring quick responses and following up on abandoned cart orders.

* PR Management: Manage PR activities, tracking pieces sent out and ensuring their timely return.

* Stock Management: Maintain a daily stocklist, updating it regularly to ensure accurate inventory records.

* Website Updates: Daily updates of the RTS section on the website, as well as weekly updates of bestsellers.

Qualifications:

* Bachelor’s degree in Business Administration, Marketing, or related field preferred.

* Proven experience in e-commerce operations or retail management.

* Proficiency in Shopify backend operations and other e-commerce platforms.

* Strong organizational and time management skills.

* Excellent communication and customer service abilities.

* Detail-oriented with a proactive approach to problem-solving.

* Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously.