Meditrina Hospital, Jamshedpur Looking for Front Office Incharge at Adityapur, Jharkhand

JOB DESCRIPTION

Designation : In Charge

Department : Front Office

Qualification : Graduation/ Diploma

Experience : 4 yrs & Above

Reporting to : Manager – Operations

• Able to act on their own initiative, within broad procedural guidelines and without direct supervision.
• Handling enquiries and guiding patient duly to be courteous while dealing with patients and bystanders and to ensure that all customers are attended promptly and ensure the highest care constantly.
• Act as a liaison for all IP & OP registration and billing related queries.
• Ensure and audit the internal system software for comparison of OP billing with payments.
• Handling of complaints and ensuring highest level of Customer care and ecstasy.
• Dealing with flared up amicably.
• Ensuring smooth functioning of all receptions including ED/Causality.
• Making Daily and Monthly reports.
• Allocating Staff and Create staff duty rosters.
• Identify the root cause of the issues in OPD and solve it to highest level of satisfaction.
• Admission counseling & completing admission formalities.
• Coordinate activities within the practice front office and billing area
• Staff implement decisions and work within the practice’s policies, procedures and strategic planning.

Job Type: Regular / Permanent

Salary: ₹15,000.00 – ₹20,000.00 per month

Schedule:

• Day shift
• Morning shift

Supplemental pay types:

• Yearly bonus

Ability to commute/relocate:

• Adityapur – 831013, Jharkhand: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor’s (Required)

Experience:

• 4 years (Required)

Language:

• Hindi (Required)
• English (Required)