Madpackers Hiring for Front Desk Manager Internship in Amritsar, Khajuraho, Manali, Udaipur, Pushkar, Jaipur, Bir, Goa, Jibhi at Dhanarua, Bihar, India Full Time

• Foster an unforgettable guest experience: Ensure that every guest at The Madpackers Hostel has a remarkable stay from the moment they arrive until their departure; you will go above and beyond to create a warm and welcoming atmosphere
• Develop and maintain strong client relationships:
• Build trust and loyalty with our guests
• Engage with them personally, providing exceptional customer service and catering to their individual needs, ensuring their utmost satisfaction
• Curate unique and engaging experiences: Organize and manage an array of exciting activities, events, and tours, creating an unforgettable experience for our guests; from city tours to cultural exchanges, you will make their stay at The Madpackers Hostel truly memorable
• Handle guest inquiries and complaints:
• Respond to guest inquiries and effectively address any concerns or complaints
• Maintain a positive and professional demeanor, ensuring guest satisfaction and resolving issues efficiently
• Assist in daily hostel operations: Work closely with the hostel management team, contributing to the smooth day-to-day operations of the hostel; from check-ins and check-outs to coordinating with housekeeping and maintenance, your meticulous attention to detail will help maintain a well-run establishment

About Company: Winner of the Hostel and World’s Best Hostel in India awards in 2016 and 2019, Madpackers is India’s premier backpacker hostel brand, specially designed to create and promote a tribe of vagabonds who understand the transformative powers of independent travel. We have an obsessive affair with travel and a soft spot for everything that moves with a backpack. Committed to spearheading the social accommodation culture in India, our hostels are creating spaces for community, friendships, and stories.

The young team behind all the magic is driven by their love for being on the road and a passion for social interactions. With plans to expand to new locations every quarter, we are just getting started. Stay with us when you travel next, and we promise you an experience you’ll never forget.