Loyala group
- Taking phone calls and describing the characteristics as well as the benefits of the company’s products/services.
- Using scripts to contact both existing and prospective consumers.
- Collecting customer details and other pertinent data for additional sales follow-up.
- Addressing queries about their company or the things they sell.
- Keeping track of calls, sales, and other useful information.
- Inquiring with the consumer and comprehending their specifications.
- Securing new clients via inbound calls, outbound calls, or email.
- Recognizing consumer wants and responding to product or service-related inquiries.
- Performing after-sales follow-up.
- Investigating customer input and assessing customer happiness.
- Prospecting prior customers for potential sales.
- Working with different departments inside the company to close additional deals.
- Getting in touch with prospective clients using their preferred mode of communication.
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