KOTAK MAHINDRA Looking for Service Delivery Officer-branch Banking-branch Banking at Patna

  • Full Time
  • Patna
  • Posted 2 years ago

KOTAK MAHINDRA

Job Description

 

JOB ROLE Handling personalized service requests of customers Generation of timely business MIS Ensuring strict adherence to compliance audit and regulatory requirements for customer segment Coordination with CPC RPC Investment desks for account opening of customers Managing complaints of customers and ensuring their resolution within TAT JOB REQUIREMENT Developing and maintaining banking relationships with a select group of high net worth customers Excellent communication skills with customer service orientation Courteous and polite Good knowledge of Microsoft excels Understanding of banking norms and processes
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