Kotak Mahindra Bank Limited Looking for Branch Relationship Manager RLEmerging Market (RLEM)Relationship Management at Patna

JOB ROLE :

. Handle customer service requirements like account opening, DMAT account opening, grievances, liability product selling, liability on product features, Cheque book insurance.

. Speed and efficiency of service given

. Sales targets for banks and investment products.

. Going beyond the professional need of the customer by providing other products. Enhancement of customer value

. Cross-sale of asset products

. Back-up to relationship managers holding HNI relationship

. Customer acquisition through referrals

JOB REQUIREMENT:

. Equal blend of service and sales orientation. In absence of equality, prefer sales orientation as a skew

. Thorough understanding of banking

. Customer Retention

Cost Efficiency Through Process