K P Automobiles Pvt Ltd
- Coordinates and handles all Warranty/Goodwill claims according to the Manufactures and company guidelines and policies.
- Ensure that all relevant documents are complete / documented and the explanations are clear to understand for internal or external Auditors. provides analysis and Reports to the Warranty Supervisor and highlight potential risks for the company.
- Control the time units of warranty jobs and all clocking.
- Prepare and process warranty claims for submissions to PAP/PAG via WWS warranty system and within the stipulated number of submission days.
- Responsible for labelling warranty tagged and upkeep of warranty/goodwill parts and its disposal according to Porsche Guidelines.
- Responsible to keep the warranty storage room clean and organized and locked.
- Control all job cards especially warranty jobs to assure that all relevant details are mentioned, customer signatures are included and all requested documents/ test logs/ photos are attached to include a compiled monthly self-audit summary of all errors.
- Monitor and ensure all relevant information is correct in PQIS and closing of PQIS jobs in the PPN system.
- Responsible to ensure that the percentage of new parts used despite exchange parts being available’ is kept below the PAP stipulated level
Requirements:
- Minimum 2 years of working experience in relevant field handling warranty
- Minimum Diploma in Engineering or equivalent
- Strong communication skills
- A team player and able to work independently
- Basic knowledge of car mechanism
- Candidates who have prior working experience in Automobile industry will have added advantage