JLL Hiring for Housekeeping Executive at Ranchi, Jharkhand, India

Property and Asset Management

How We support the Whole You:

Our benefits are a good reason to come to JLL.

We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people and provide opportunities for those who take advantage of our programs and resources to lower their health costs and increase their personal and financial security.

Benefits to eligible employees, include:

• Co-Parenting Leave: 10 Days
• Employee Assistance Programme (EAP): Santulan
• Crèche Benefit
• Group Medical Coverage (GMC) Default plan: Option of INR 300,000 that covers self, spouse, children and parents / in-laws
• Personal Accident Insurance: 2 x ABS (Minimum of INR 500,000 and Maximum of INR 3,000,000)
• Term Life Insurance: 2 x ABS (Minimum of INR 700,000 and Maximum of INR 10,000,000)

What this job involves: Playing a huge role in operations & assisting in the day-to-day operations from Softservices, housekeeping, customer relations, landscaping department. You’ll work hand in hand with site manager to deliver the best property management services.

• Are you a seasoned facilities expert with solid leadership skills? Working with a team, you’ll manage the daily client activities for the assigned property.
• Likewise, you will implement building procedures and performance measures—and ease the path for compliance with these.
• You’ll be responsible for the complete soft services of the property in terms of housekeeping, landscaping, horticulture, pest control, help desk operations, client & vendors invoice, indenting of consumables, maintenance of consumption registers, training of soft services staff, co-ordination with the service partners, evaluation of vendors.
• You’ll also boost on-site operations by promoting best practices and developing better processes. On top of these, you’ll be at the helm of property safety by encouraging adherence to health and safety standards.
• Perform and coordinate audits to determine if housekeeping, horticulture, pest control, hospitality and other services are adequate and reviews subordinate team knowledge for adequacy.
• You must develop and establish strategic policies and objectives consistent with those of the organization to ensure efficient and safe operation. You must possess excellent knowledge of the subject like 5S, usage of housekeeping tools & tackles, MSDS, six sigma, chemical usage, safe work methods, planning, garbage management, market pricing, landscaping, fertilizers, pest control methodologies, complaint management, customer relationship, etc.
• Your input and ideas will be sought to help steer the team in directions that help make the facility more quality driven.
• You shall be responsible for overall upkeep of the property to high standards of operations, maintenance, and cleanliness. You’ll spend a lot of time working with different kinds of people—that’s why strong verbal and written communication skills are essential.
• Must have excellent people’s skill. In addition to the above-mentioned duties and job functions, any other assignments given by Management
• You’ll be working frequently with clients—that’s why you’ll need to build strong relationships with them. You’ll be expected to proactively make sure that the clients’ expectations are always met. You’ll also serve as the main point of contact for any facilities-related concerns
• You’ll also coordinate with vendors and suppliers to ensure that they comply with the procurement processes and deliver quality work practices according to the contract and budget
• Work closely with the regional RO / HO / SME/ Training teams and ensure closures of all required reports.
• You will support our people’s growth and development through training and coaching sessions.
• You’ll also uphold a culture that thrives on collaboration, cooperation and performance excellence. Furthermore, you’ll ensure that the team is constantly motivated, and that trust and work ethics prevail among members.
• Facilitate the services under the Slogan “No Safety No Work”. Additionally, this role requires a thorough understanding of all safety and environmental concerns as they relate to the equipment and the overall plant arena.
• Building smooth relationships with people will help you succeed in this role, so it will be good for you if you’re a go-getter with a warm and positive attitude. It also shouldn’t be hard for you to stay calm in the face of crises at work, especially in dealing with customers.
• You’ll need a strong presence of mind to put a lot of things in order. You’ll stay on top of maintenance activities and requirements with contractors or vendors to complete all repairs and maintenance based on timelines and standards.
• Ensure SOPs and checklists are followed. Keep a track of stock and inventory and raise requisitions before consumables get perished. Besides these, you will also audit and inspect sites and systems for any defects, come up with solutions and get hold of quotations.
• Paying attention to detail and having excellent problem-solving skills is essential. Teamwork and management skills are added advantages. You must have the capacity to multitask efficiently with excellent communication skills (written and oral)

Interested? An ideal candidate would need to have the following qualifications

• Are you a degree holder in Housekeeping/ Hospitality Management, preferably MBA
• Do you have a relevant experience of atleast 2-4 years
• You should have worked in a commercial property management role for at least two to four years in the past.
• Have you received exposure to any technology-based utility management?
• Do you consider yourself a pro with Microsoft Office? If yes, you might be the candidate we’re in search for!
• Do you have a solid background in helpdesk operations and strong working knowledge of occupational safety?
• Do you have a proven track record in rolling out improvement initiatives?
• Flexibility in working with a team.
• Likewise, you must possess a customer-centric focus and superior organisational skills to manage daily activities effectively.
• You must also be equipped with excellent communication skills to coordinate effectively with colleagues and clients.
• Ability to multi-task in a fast paced, constantly changing environment
• Procedure oriented, ability to work a flexible schedule including overtime and workday changes

If you said yes to all these, then we encourage you to apply.

Required

Desired experience and technical skills

• Bachelor’s Degree or graduate/MBA or related field preferred
• Basic understanding PC hardware and connectivity components
• Strong knowledge of Windows OS & Office
• Basic understanding of WEB technologies and components
• Excellent phone skills, good listener
• Experienced in communicating with senior and executive level managers
• Good written and verbal communications
• Excellent in communication & Articulation skills (English)- both written and spoken
• Other qualifications that will earn you brownie points will include Proficient Knowledge in functional area of soft services, Adequate software exposure like MS office etc. and any other tertiary qualifications in hotel management
• Are you a goal-oriented manager who is self-motivated and an expert in health and safety requirements

If this job description resonates with you, we encourage you to apply even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better