Hero Moto Corp
Job Description
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Short Description
ENSURE CUSTOMER SATISFACTION & DEALERSHIP PROFITABILITYADHERING TO THE POLICIES /SYSTEMS/ PROCESSES AND REACHING MORE CUSTOMERS TO ACHIEVE HEROMOTOCORP GOALS.
Key Responsibilities
- TO ENSURE TECHNICAL ENHANCEMENT BY ADHERING TO STANDARD OPERATING PROCEDURE FOR FIRST TIME FIX AND TO GIVE FASTER RESOLUTION TO THE CUSTOMER.
- ENSURE CUSTOMER SATISFACTION BY MANAGING ALL THE SYSTEMS AND PROCESS AT THE DEALERSHIP LEVEL.
- ENSURE DEALERSHIP PROFITABILITYBY PROVIDING BEST SERVICE AND APRROACHING MAXIMUM CUSTOMERS.
- ENSURE TO ACHIEVE THE BUSINESS PARAMETERS BASED ON HEROMOTOCORP TARGET.
- MANPOWER MANAGEMENT AT THE DEALERSHIP LEVEL TO ENHANCE THEIR ROLE CLARITY TO IMPROVE THEIR EFFFICIENCY.
Skills Information
Education
Relevant Experience
Certification
Job Segment: Service Manager, Field Sales, Manager, Customer Service, Sales, Management