HDB Financial Services Limited Hiring for Collection Manager AL Job at Dhanbād

HDB Financial Services Limited

Job Description

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  • dentification of Prospective customers, Sourcing & Sustaining customer Relationship

  • Handling Key customers and Providing Best Service

  • Resolving customer issues

  • Coordinating with different departments to provide better service levels.

  • Prepare and plan to work on day to day collections.

  • Ensure day to day challenges for collecting old dues Identify fraud customers, track and target them to collect pending EMIs amount.

  • Prepare contingency plan for all collection related activities Manage the team of Bucket Managers and ensure achievement of the monthly resolution targets Ensure minimum forward flow from the buckets

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