Hanuman Hiring for Call centre executive at Patna, Bihar, India

Company Description

Hanuman is a world-class platform that provides all kinds of emergency medical services in one place. We connect people with everything they need to take good care of themselves and their family members. Our services include assessing health issues, finding the right home health care, booking ambulances, booking diagnostic tests, obtaining medicines, storing health records, and learning new ways to live a healthier life.

Role Description

This is a full-time on-site role for a Call Centre Executive at Hanuman located in Patna. The Call Centre Executive will be responsible for answering incoming customer calls, addressing customer inquiries, managing data, updating customer records, providing prompt and effective solutions, coordinating with other departments, and delivering excellent customer service.

Qualifications

• Excellent communication skills in English and Hindi languages (both written and verbal)
• High school diploma or equivalent; bachelor’s degree is a plus
• Strong computer skills and experience working with call centre technology
• Ability to multitask, prioritize, and manage time effectively
• Friendly and professional phone etiquette with good listening skills
• Ability to work in a fast-paced environment and thrive under pressure
• Experience working collaboratively in a team setting