Fusion Bpo Services Hiring for Customer Service Assistant Job at Rānchī

Opportunity Description: The Customer Service Associate (CSA) is responsible for providing superior customer service by focusing on the individual needs of each customer and recommending the appropriate service while directing the customer as to where to go next, according to the outlined procedures that follow.

Their duties and responsibilities often include:

• Listening to customers’ concerns and handling complaints and returns.
• Giving detailed explanations of services or products.
• Working with a sales team to create better methods to address customer complaints.
• Reviewing customer accounts and transactions while resolving issues.

Job Type: Full-time

Salary: ₹8,086.00 – ₹30,971.00 per month

Schedule:

• Day shift

Ability to commute/relocate:

• Ranchi, Jharkhand: Reliably commute or planning to relocate before starting work (Required)

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• English (Preferred)
• Hindi (Preferred)