Fusion Bpo Services Hiring for Customer Assistant Job at Rānchī

Their job is to help customers purchase products, troubleshoot problems and receive refunds for defective products. They may also be responsible for learning about new products and services to best assist customers with questions or concerns.

• Attending training sessions to grow knowledge of products and to develop customer service skills.
• Resolving phone, walk-in, mail, fax, and email customer inquiries.
• Processing and logging incoming calls into the CRM system.
• Identifying customer needs.

Job Type: Full-time

Salary: ₹10,348.57 – ₹28,088.37 per month

Schedule:

• Day shift

Ability to commute/relocate:

• Ranchi, Jharkhand: Reliably commute or planning to relocate before starting work (Required)

Experience:

• total work: 1 year (Preferred)

Speak with the employer
+91 9123763087