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Senior Manager I
This role will lead the Zonal Control Tower Team for MH Operations in Kolkata. Responsibilities include:
- Develop and report KPI’s (Key Performance Indicators), executive updates, perform RCA’s (Root Cause Analysis) and identify potential opportunities for improving supply chain operations
- Deep dive and acquire an extensive knowledge of emerging industry practices and apply when solving business problems
- Support Design team in pilot & rollout of new projects around performance improvement
- Liaise with East zonal operations team on smooth rollout of new initiatives
- Coordinate with various stakeholders & support functions and identify/implement actions towards achievement of cost, speed and reliability targets
- Business process improvements towards customer satisfaction & efficiency with thorough understanding of lean management fundamentals
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