Divya Staffing Solution Hiring for Customer Service Manager Urgent Recruitment at Ranchi, Jharkhand, India

Our company is searching for a motivated and experienced customer service manager to lead our customer service department. Your goal will be to provide outstanding customer service to our clients by developing effective customer service procedures, implementing customer loyalty programs, and setting customer satisfaction goals.

Customer Service Manager Responsibilities

Supervising day-to-day operations in the customer service department.

Responding to customer service issues in a timely manner.

Creating effective customer service procedures, policies, and standards.

Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis.

Implementing an effective customer loyalty program.

Maintaining accurate records and documenting all customer service activities and discussions.

Assessing service statistics and preparing detailed reports on your findings.

Hiring and training new customer service agents.

Managing the approved budget of the customer service department.

Staying informed on the latest industry techniques and methods.

Other Details

Salary-35,000 to 49,000/-

Required Experience-0 To 10

Minimum Age-18

Customer Service Requirements

Qualification Required-Diploma,B.tech,M.tech,BCA,MCA,Bs.IT,Msc.IT,All Graduate

Bachelors degree in business administration or relevant field.

0 To 10 years of industry experience also can apply

Work Department-Back Office,Clerk,Accounting,Adminitrator,Customer Service

Work Industry-IT,Banking,Finance,

Skills-Good understanding of management practices and techniques.

for more clarification contact to this number-8860438890

Also Send Your CV [email protected]

Regards

HR Placement Team

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