COVAL INFOSYSTEM PRIVATE
Job Description
Handling customer queriesResponsibilitiesCustomer Service Responsibilities list Manage incoming phone callsBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate valid and complete information by using the right methods toolsHandle customer complaints provide appropriate solutions and alternatives within the time limits follow up to ensure resolutionKeep records of customer interactions process customer accounts and file documentsTake the extra mile to engage customersRequirements and skillsProven customer support experience or experience as a Client Service RepresentativeStrong phone contact handling skills and active listeningExcellent communication and presentation skillsUndergraduate or GraduateJob Type Full-timeSalary 10 000 00 – 14 000 00 per monthBenefits Flexible scheduleHealth insuranceSchedule Rotational shiftSupplemental Pay Overtime payPerformance bonusShift allowanceAbility to commute relocate Kanke Ranchi Jharkhand Reliably commute or planning to relocate before starting work Required Education Higher Secondary 12th Pass Required Experience total work 1 year Preferred Customer service 1 year Preferred Language English Required Hindi Preferred Speak with the employer 91 9836896663
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