Corpzop Hiring For Banker – Customer Experience at Bokaro

The banker role entails providing best in-class customer service to become their banking partner of choice through efficient and cost-effective customer engagement. Responsible for providing customer service, cross-sell and deepening of accounts for a designated branch in Bokaro. Also responsible for forging effective relationships with customers and ensuring quality customer service is delivered consistently, contributing to achieving larger branch banking channel goals.

Roles Responsibilities of BFSI jobs in Bokaro:

Key / Primary Responsibilities of the Role for Banker jobs in Bokaro:

• Giving the client need based product solutions and, in the process, aligning client requirements with business specifics

• Assessing customer propensity and ensuring higher product penetration per relationship

• Referencing for more business from existing customers

• Handle customer queries and complaints

• Ensuring adherence to banking regulation policies pertaining to Anti Money laundering, know your customer (KYC), Data Information security etc.

• Assist in closure of all observations on audit report

Secondary Responsibilities

• List the deliverables other than primary, but essential for the role

• Perform audit and ensure compliance to internal and external regulations and guidelines

• Key Success Metrics

• Share of customer wallet, Product Cross Sell targets

Qualifications to Apply jobs in Bank Operation in Bokaro:

• Graduate – Any discipline

• Post Graduate – MBA preferred

• Good in Communication and Presentations.

• Passionate about putting the customer first and ensuring that fulfil their needs and looking for operation jobs in banking sector

• Detail-oriented to ensure that Bokaro customer transactions are completed accurately and efficiently