CIEL HR Services Hiring for CIEL/STF/26594: Fleet Manager -Patna Job at Patna

We have immediate requirement for the position of Fleet Manager in a India’s Leading a Food Delivery Company for Patna Location.

job Description: –

· Managing a team of 120-150 Pickup and Delivery Partners directly on a daily basis Drive Pickup & Delivery Partners efficiency assigned at an individual level.

· Pickup and Delivery Partner attendance to be maintained basis demand on a daily basis.

· Improve and maintain promised delivery times for better customer experience.

· Conduct classroom/ field training at an individual level for better customer experience.

· Conduct regular field audits for better compliance among Pickup and Delivery Partners.

· Manage and control voluntary attrition and control absconders by conducting regular engagement activities.

· Provide feedback at the individual level and conduct weekly one-on-ones to understand problem areas.

· Ensure excellent customer experience by solving order level escalations.

· Support Pickup and Delivery Partners during emergencies and exigencies.

Desired Skills: –

· Prior experience in process design and operations implementation. 2-3 years of experience in managing blue collar workers.

· Should have a bike and be willing to travel within the city.

· Should be available to work on Weekends.

· Knowledge of supervisory techniques to manage, motivate and train blue collared workers.

· Should know local geographical area knowledge and should be able to converse in local languages

· The candidate should have an entrepreneurial attitude / should be a go-getter Must have attention to detail and critically think through to resolve problems.

· Must have customer service skills and be able to maintain a consistent, high level of services along with proficiency in Excel will be preferre

Interested candidates can share your updated profile to [email protected]. You can also refer any of your friends who will be interested for the above mentioned position.

Regards,

Deeksha

Email: [email protected]

Mobile: 8904309551