
BBR Hospitality
Job Description
Customer Support Executive Tele Caller – Template We are looking for a qualified Customer Support Executive Tele Caller who will offer excellent customer service and after-sales support S He will oversee the customer service To be successful as a customer support executive you should display excellent interpersonal and communication skills as well as a professional appearance An outstanding customer support executive should possess a proven track record of successful customer service and management skills Customer Support Executive Responsibilities Overseeing the customer service process Resolving customer complaints brought to your attention Possessing excellent product knowledge to enhance customer support Responsible for solving questions in regard to the product or service provided by the company Will collect desired information from the client and maintain healthy relations with them Studying the details of each offering and remaining abreast of updates to these offerings Calling active and budding clients to encourage the purchase of items Addressing clients uncertainties grievances and suggestions on time Customer Support Executive Requirements A bachelors degree in administration or related field Excellent interpersonal and written and oral communication skills Computer skills Knowledge of mediation and conflict resolution techniques is preferable Requirements A bachelors degree in administration or related field Excellent interpersonal and written and oral communication skills Computer skills Knowledge of mediation and conflict resolution techniques is preferable Benefits Apart from Monthly salary employees will get Social Security benefit for them and their dependents like Provident Fund and ESI benefits