Bajaj Finserv Hiring for Senior Executive – Operations and Service(JR) at Dhanbad, Jharkhand, India

• JR00121513

Job Summary

• Senior Executive – Operations and Service

Job Purpose

“This position is open with Bajaj Finance ltd.”

Job Duties & Key Responsibilities

• Duties and Responsibilities – To Ensure SLA Delivery for each process – To Ensure quality of files processed by the Operations team are within the specified guidelines – Achieve Service To Sales Numbers – To Ensure all cash management services at the branch are delivered – Achieve Service Related TAT & specific deliverables like Generating Tokens FTR TAT etc – Data Analysis & Sharing of best practices with team – Ensuring Implementation of Policies & processes – Coordination with various HO / Cross functional departments & providing feedback – Recruiting and manpower forecast & planning – Ensuring highest levels of employee relationship motivation & engagement To drive results & high levels of employee Satisfaction – Vendor management (CPV Agencies) – Ensuring Compliance & Integrity within the area/region – To Support all New Initiatives & functional Projects of the Function

Required Qualifications And Experience

• Should have 3-4 yearsТ experience, and minimum 1 years managing branch operations

Should be a post graduate preferably

Should have collaborative work style to engage with peers & colleagues across the company.

Should have excellent communication skills along with strong presentation and data analytics skills.

Self-motivated and a self-starter