Bajaj Allianz General Insurance Hiring for Team Member Extended Warranty Central Product Support at Kumardungi, Jharkhand, India

• Claims Management
• Assess and approve high value claims in an efficient and timely manner to achieve prompt resolution and settlement.
• Review claim handling to ensure standards are being met and claims are on track for timely and accurate resolution.
• Respond to elevated inquiries and complaints and provide effective and timely resolution of the same.
• Maintain and monitor the claims data and highlight cases to the clients where claim frequency is high
• Analyze claims data and provide insights to the control the claim costs.
• Create SOPs’ whenever new extended warranty products are launched and train the internal teams on the same.
• Team Development
• Establish individual performance expectations and regularly review individual performance of the team.

Organize trainings for the team to ensure they are equipped with knowledge and capabilities to achieve optimal levels of productivity.