Bajaj Allianz General Insurance Hiring for Team Member CoE Bancassurance at Kumardungi, Jharkhand, India

Process- Customer loyalty (Digital Framework – Definition & Documentation)

• Collecting details for new requirement or enhancements from stakeholders
• Document creation
• Taking sign off
• Working on NPS for Banca

Renewal Support-

• Lesioning with the renewal team for new requirements
• Analyzing customer loyalty data and discuss with various stakeholders
• Align customer loyalty SHR update
• Identify products which can be used for upsell and winback

Maintaining Tracker

• Creating tracker of all requirements & Projects received for change/development.
• Maintaining tracker and matching the same with major stakeholders – Business & IT.

Product Design

• Work closely with Business on curation/carving out products on Group chassis.
• Coordinate with Business & UW for finalization of terms.
• Work with Operations for creation of relevant templates & functional test cases.
• Align development of GC/Product with IT.
• Track UAT release and aid in testing for various stakeholders.
• Monitor clearance of UAT feedbacks and position for deployment.
• Post deployment handover to Business (Loader, Process flows, etc).

Competitor analysis & Benchmarking

• Pick & analyze various products & journeys of relevant competitor.
• Benchmark the same against existing journeys of BAGIC with clear gap/feature analysis.

Explore on adopting/Bettering the same for Business handled.