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Bajaj Allianz General Insurance Hiring for Team Leader COE – Claim & Compliance at Kumardungi, Jharkhand, India

Bajaj Allianz General Insurance

  • Audit (Internal & External)
  • Successfully develop and deploy a system-based solution to address Audit finding
  • Identify and leverage existing IT tools e.g., Alteryx for setting up proactive issue identification.
  • Be a single point of contact for all internal audits, risk audits, cyber security, ISO Audit
  • To work in coordination with various business /product teams /sub-channels on audit-related issues
  • Mentor and build skill set of junior team member on facing and resolving audit points.
  • Claims MIS, Data Analysis & Reporting
  • Plan frequency, type and format of all claims reports that will flow within the Motor function
  • Supervise various Trend Analysis conducted by the team and ensure that reports are sent to all the stakeholders in a timely manner so as to aid business decision making.
  • Ensure and maintain the correctness of all the reports suggest corrections in case of any deviations.
  • Co-ordinate with Vertical heads and National Heads to send reports/data on a daily/monthly/quarterly basis.
  • Guiding the Automation process for all reports and coordinating with the IT partners/OEM for the same.
  • Claims – Issue Resolution,
  • Liaison and partner with sub-channels and enable units to expedite claims registration-related issues.
  • Share timely Claims MIS & and reports with internal and external partners.
  • Explore automation /integration opportunities for Claims-related data sharing.
  • Compliance – Licensing.
  • Ensuring alignment on the agreed SOP for processing salary of outsourced employee
  • Partner with sub channels and other department for coordination and expedition of NOC for license code renewals
  • Outsourced employee compliance.
  • Ensuring alignment on the agreed SOP for processing salary of outsourced employee
  • Mentoring team member in monitoring the daily attendance adherence across on location.
  • Verifying employee salaries, benefits, and deductions in accordance with aligned SOP
  • Ensuring timely and accurate data entry of payroll information, including employee details, timesheets, and attendance records, to maintain precise payroll records
  • Responding promptly to employee inquiries and concerns regarding their payroll
  • Conducting regular audits and verifications of payroll data to identify and rectify any inaccuracies and discrepancies
  • Supporting the implementation
  • Building and maintaining positive relationships with payroll service providers and vendors
  • Collaborating closely with the HR and Finance teams to exchange relevant payroll information and resolve payroll-related issues
  • Stakeholder Management (Internal / External )
  • Maintain a good working relationship with the various internal stakeholders to ensure that all the reports are sent in a timely manner – daily/monthly/quarterly.
  • Comprehend the customization requirement by stakeholders at various levels and align team members to properly understand the requirements and work accordingly; review the reports/dashboards before it is sent to the stakeholder.
  • Team Management
  • Establish individual performance expectations and regularly review individual performance of each team member and motivate them to give their best
  • Train and support team members in delivering their day-to day responsibilities and resolve their concerns/ challenges, if any

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