
Bajaj Allianz General Insurance
- Employee onboarding to F&F process
- Monitor employee onboarding process, TAT and quality compliance is maintained as per SOPs
- Monitor employee data is updated with respect to transfers, change in location and resignations & collaborate with zonal HR to ensure the centralized system is updated with the change
- Address and resolve queries for deviations, absconding cases, notice period waive offs, non-voluntary resignations etc decisions to be taken
- Address queries with regards to the employee masters and ensure norms are maintained with regards to the master
- Monitor all changes are updated to the payroll team e.g. CCA, joining bonus, special allowance etc
- Generate employee letters for changes in location, role, CCA, experience, CAP letters, appointment letters and address escalations if any
- Assist the team with regards to background verification and guide team in closing BV cases with discrepancies
- Approve show cause, or warning letters for no response on BV and take a call on termination.
- Participate in the implementation of the HRMS system with respect to employee central, attendance, alternative cost allocation etc aspects of the system
- Work closely with the implementation team (PWC) by defining process flows, doing testing and giving suggestion for changes and improvements
- All processes listed above are not executed by this incumbent but her team. Her role should be close monitoring and ensure, efficiency, accuracy, quality and process adherence
- Play a role of policy and process custodian.
- Internal Legal and Audit Compliance
- Manage employees’ cases related to POSH, fraud, WBC, complaints, disciplinary issues etc. and see them to conclusion following protocols.
- Drive governance as per laid out SOPs and ensure they are followed as per the defined matrix to handle these cases
- Formulate the case and share the same with the members of the committee
- Generate warning letters for employees when needed
- Drive the internal audit for the department by providing documentation and revert to observations when required
- Sharing data to the group to show compliance on minimum wages for all on rolls employees
- Coordinate with Company Secretary and Legal team to ensure BAGIC is complaint with respect to various labor acts
- Manage and review the external vendor to update and upload compliance records on a monthly basis
- External Legal and Audit Compliance
- Monitor Branch compliance – check displays are there, all registers are maintained
- Check that the wage register is maintained under shop and establishment act and address any show cause issued
- Manage an external vendor to ensure that the above activities are performed to satisfaction
- Extend support for external audits with regards to IT and ISO related audits where provide documentation and information as and when required
- Processes & Policy governance
- Check if all policies are updated and uploaded to the system.
- Make necessary changes to policies as and when approved.
- Coordinate with all the teams in HR and ensure documentation and communication of the same
- Preparing agreement for short term projects employee, retainers and ensure agreement are renewed
- Communicate any salary grid or process change with respect to BASS employees
- Monitor team to manage and check the BASS employee database and drive policies changes implementation for BASS
- Drive the BASS TMS as well as prepare increment data and approvals on BASS fitments.
- Responsible for roll out of the POSH policy to ensure that training on POSH is assigned to all employees and completion of the same happens
- Responsible for POSH committee management
- Review report coming from the vendor and share the same to the management for board reporting
- Implement the recommendation on POSH cases and take approval of the concerned stakeholders to closure
- Coordinate and maintain hard copy records for case documentation
- Team Management
- Participate in recruitment process to identify the right talent for various positions within the department
- Establish individual performance expectations and evaluation metrics, and regularly review individual performance
- Assist team to address any escalation or resolution of queries