Log In
Sign Up
- Telecommunication
- Receiving request from Renewal, Call Center, Web sales, Banca, Motor Dealer and Pan India locations for installing PRI line.
- Checking feasibility from all the service providers at the location for which request has been received.
- Depending on usage / number of employees mapped, finalizing the number of PRI lines / SIP / Toll free lines and negotiating with vendors who has feasibility at that location.
- Seeking approvals as per DOA.
- Issuing work orders and documentation for installing the lines.
- Maintaining the tracker for monthly invoice processing and ensuring payments are done on time to avoid any disconnections.
- Disconnection of lines basis request from department or in case closure or relocation of premises.
- Coordination with respective department and service provider in case any disruption in services and getting the same resolved within time frame.
- Cab Booking Pan India.
- Responsible for onboarding vendors for cab usage Pan India such as Ola / Uber and local service providers.
- Responsible for negotiation and timely renewal of rate contract with all the service providers
- Booking of Cabs for employees as per their request and coordinating with service provider and employee for pick up / drop details.
- Taking feedback from employees on the services of the vendor
- Checking and processing bills of Pan India vendors (Ola / Uber)
- Onboarding new employees under corporate booking domain of Ola and Uber
- Pan India Mobile and Tab Sim connection
- Onboarding service provider for providing mobile and data sim connection Pan India.
- Responsible for negotiation and timely renewal of rate contract with all the service providers
- Activation of SIM card for new employee joined.
- Coordinating with service provider and employee for submission of required document for activation.
- Deactivation of Sim card as and when employee exits from organization.
- Maintaining monthly tracker on activation and deactivation of Sim Cards.
- Checking and processing bills on monthly basis to ensure uninterrupted services.
- Receiving feedback / complaints from employees on network / usability and coordinating with service provider for resolution.
- Coordinating with employee and service provider for portability of numbers.
- Issuing NOC to employee during exit for transferring number on personal account.
- Cost saving Implementation of initiatives and Achieving Targets. (Pan India)
- Identifying various cost saving initiatives related to PRI Lines, Sim cards, Cab vendors,
- Guest House at HO.
- Responsible for renewal of agreement with owner.
- Responsible for renewal of agreement with vendor for managing GH.
- Visiting GH once in 15 days to check the condition, service review with vendor and carrying various maintenance activities required.
- Booking of rooms at GH as per availability for Pan India employees.
- Taking feedback form employees on GH experience and basis that improvement in services.
- Checking and processing bills of rent and maintenance on monthly basis along with compliances.
- Checking and processing of food bills of employees stayed at GH on monthly basis.
- Corporate Car Lease
- Receiving request from employees of GB07 and above for company car lease.
- Coordinating with employee for taking quote from dealer as per their requirement within set limit.
- Coordinating with employee and Web sales team for insurance quote.
- Seeking approvals from employee, HR and received quotes from dealer and insurance.
- Coordinating with finance for providing EMI calculation
- Coordinating with employee, HR, Corporate legal team for signing the agreement for car lease.
- Creating vendor code in P2P for generating PO
- Issuing PO and advance for booking of vehicle
- Processing final bill before delivery of vehicle.
- Coordinating with dealer on documents required for registration of vehicle.
- Follow-up with employee for submission of tax invoice post-delivery of vehicle.
- Maintaining tracker for all car leased to employee including set of RC / insurance.
- Timely Renewal of insurance of all vehicles as and when due.
- Coordination with employee for transfer of vehicle on personal name once the EMI is completed or employee resign from the organization.
- Ensuring TAX refund from RTO post transfer of vehicle on personal name.
- Pool Car at HO
- Receiving request for booking company pool car at HO
- Coordinating with employee for pickup/drop details.
- Rostering driver for the duties
- Maintaining attendance of all drivers
- Ensuring company car servicing are done whenever due.
- Ensuring all vehicles have valid insurance and PUC.
- Renewal of Life Insurance, Personal accident insurance and health insurance of all drivers and their family members.
- Processing bills of servicing, driver attendance and Fuel bills.
- MAJOR CHALLENGES
- Sudden disruption of telephone lines due to various reasons from service providers.
- Availability of services at particular location (Feasibility check)
- Coordination with respective department for closure of complaints received from TRAI on “National Do Not Call”.
- Employees facing network issues. Finding right service provider at state level who has better coverage.
- Employees requesting for additional data over and above approved by management and as per plan.
- Last moment request or odd time request from employees for Cab booking
- Last moment cab cancellation from Ola / Uber and other vendors due to various reasons.
- Misbehavior of drivers with our employees.
- Absenteeism of company drivers at last moment.
- Coordination with RTO for change of ownership