
Arise SK Power Solutions
Job Description
UPS Service Engineer
Post Open: 2
Qualification: Diploma/ITI
Exp: 1+ years of experience in UPS Service
Responsibilities :
- Attend UPS & Battery Service calls
- Provide on-site installation, preventive maintenance & breakdown services to our customers.
- Provide technical support to customers at their location.
- Timely and professionally handle field service calls and issues arising from the field service visits
- Timely complete and submit all required paperwork.
- Communicate with the customer to ensure satisfaction and implement any necessary corrective actions
- Responsible for day-to-day assigned technical support.
- Willing to work as a field service engineer and travel extensively (should have a bike).
- Coordinate with the back-end team.
- Submit Field Service Report on regular basis.
- Maintain necessary reports.
Skills Required :
- Good Communication Skills, Multitasking capability, and Ability to work under pressure.
- Basic knowledge of industry trends within Power systems, AC/DC applications, DC to DC applications, Power Mechanical applications, Power System Applications, Configurable Power, Batteries, and other products.