
Anytime Fitness
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Member Experience Manager – Job Description
- Ultimate role is to manage the Member Onboarding Process
- Conducting the fitness consultation
- Determining the right combination of personnel and tools for each member
- Managing the retention score
- Will also strategize, organize and promote programs across several areas including: Community, Self-Directed, Group and Personal Training
- Will manage Trainer on-boarding and staff training
- Creating touch-points and calling irregular members
- Prepare Educational Resources and member engagement activities planner